b'SHIPPING 13. POLICIES, STANDARDS AND WARRANTYAll orders are despatched from our Head Office in Surrey andOVERSEASnot via our London showroom -Orders requiring crating or special transportation will be UK MAINLAND quoted on an individual basis.-Mainland UK deliveries are on a standard overnight service on-Freight deliveries will be delivered kerbside as standard. TailWARRANTIES resulting from shipping, accident, alteration, misuse, tampering, a stated day only. ** Remote/ Northern Scotland can increaselift deliveries can be quoted upon request. Porta Romana Limited is a Lighting Association LIAQAnegligence, abuse, or ordinary wear and tear.to 2-4 working days** -Separate charges will apply for country specific importaccredited company. All lighting products are made using thePorta Romana Limited is not responsible for damages relating-Special deliveries at specific times are by arrangement onlycertification requirements such as SASO, EUR1, ATR1, ICECEE and Certified Invoices for customs clearance. Documentationfinest materials and wiring assembly processes are carried outto natural fading or discolouration, oxidation, humidity, and may incur additional costs. lead times are post completion of order.and monitored to the highest standards. Unless particularlyprolonged exposure to sunlight or salt air or other unsuitable -Delivery of furniture and other vulnerable items is by- All other Worldwide deliveries are quoted on an individualdelicate features of a product design are either obvious orenvironmental conditions.quotation. Crating charges may apply. basis. Please allow 24hrs for a shipping quote. specifically drawn to the attention of the buyer or user, it is -Please request a quotation for non-mainland UK deliveries. - Shipments to destinations within the UK will be subject to VAT.Wood, stone, glass, iron, brass, and other decorative materials warranted that all such items: vary in tone, colour, character and texture: variations are inherent -All goods provided on an ex-works basis are subject to VAT WHITE GLOVE DELIVERY SERVICEsales tax at the prevailing UK rate (currently 20%). This chargeare of contract quality and suitable for use in in such materials and finishes and should be expected.will be fully refunded where a Proof of Export is provided withincommercial interiorsAvailable throughout Great Britain & Western Europe, please90 days of ex-works collection and/or full payment, whicheverwired and tested to all relevant, and current standards DESIGN POLICY AND COPYRIGHTcontact Head Office for a quotation is the earlier. and CE marked All products are exclusive designs belonging to Porta Romana - Items are transported from our Head Office in Surrey, UK and-Porta Romana Limited reserves the right to make partialprovided with Certificates of Conformity as and when required,Limited. Please do not submit design sheets featuring Porta placed directly in the room you specify.shipments.-Packaging will be removed and crates may not be required. -Standard European deliveries are priced at 7.5% of order valueto the following standards BS 4533 Section 102.1: 1990 ENRomana products to other manufacturing companies. Any -Please note that this service may be slower than standardwith a minimum of 55/75. 60598-2-1: 1989 BSEN 60598-1-2015 Fixed General Purposemanufacturer found to be re-producing a Porta Romana design shipping options. -European countries outside of the EC are priced at 13% ofLuminaires; and BS EN 60598-1-2015, BS EN 60598-2-4-1998will be breaching copyright or EU Design Right laws.-Please allow 48hrs for a shipping quote. order value with a minimum of 125/165.Portable General Luminairesall products are assembled with the use of British Standard orWEBSITE POLICYEuropean Standard components Please contact Porta Romana Head Office in advance of designing a website which includes any Porta Romana images. NORTH AMERICAN (UL + CUL LISTED) In appropriate instances use of images will be allowed at the Porta Romana Limited has UL standard approval to supplysole discretion of Porta Romana and subject to signing a partner lighting product bearing the UL and CUL mark under theimage licence and the following conditions.following file numbers: All websites featuring Porta Romana images must be approved E310263 Incandescent, Surface Mounted Luminaires before going liveE467482 LED, Surface Mounted Luminaires The text From the Porta Romana collection must be included E314811 Luminaires Portable alongside any images featuredPorta Romana images are not to be changed or altered in any All products are assembled using UL listed/recognisedwaycomponents to a minimum standard as required by Underwriters Laboratories Inc. DATA PROTECTIONAll other warranties either express or implied, are To the extent that you as Representative process any personal expressly excluded, including the warranty of fitness for data on behalf of your client, you will do so as processor on a particular purpose. behalf of your client (such terms having the meanings given to them in the General Data Protection Regulation 2016/679, the BATHROOM WALL LIGHT WARRANTY GDPR). You warrant that you are entitled to provide us Porta Where a Wall Light/Sconce is specified as being suitable forRomana with any such personal data for the purposes of our Bathroom use, the suitability is warranted only with regardperformance to your client and our services to you.to the regulatory approval for the wiring system which has been approved with IP44, IP65, UL and/or CUL ratings forWe undertake to comply with the obligations required to be damp locations. The Wall Light/Sconce is not warranted forplaced on us pursuant to the GDPR as if such obligations were bathroom use in terms of construction material, finish orset out in these terms, including the obligations set out at lampshade material and the suitability on these grounds must beArticle 28.3 of the GDPR, in relation to any personal data that we judged by the Interior Designer or the end user based on theirprocess on your behalf. In particular, but without limiting those understanding of the conditions of the space for which the Wallobligations, we agree to process such data only in accordance Light/Sconce is intended. with your instructions, and to irretrievably delete all such data GENERAL upon your request.Porta Romana Limited offers a 2 year warranty on all products except lampshades (where a 1 year warranty applies) against manufacturing defects. This warranty excludes damage 202 203'